ISP Information:
Anything that you put input into and get output from, but don't know what's inside or how it works. The black represents the box being opaque so that you cannot see inside.
ISP Glossary:
Black box - If you would like to order from here www.onestopphoneshop.co.ukdon't expect a swift, friendly and courtious experience.I Ordered a Nokia phone on a vodafone contract on wednesday afternoon at1425hrs,I ordered via the phone so as to check stock in real time as i wanted thephone next day ( as per there website, order before 1600hrs for next daydelivery)bearing this in mind the sales chap took the order, he then checked stock( a few clicks on the keyboard could be heard) and yes they had the fone instock, gave him my credit card details ( click, click ) all sorted, I wastold I would have the Phone the very next day, but in extreme case's thismight be the day after if there were any hold up's, but somebody would ringme and let me know, which was no problem or so I thought. ( I have checkedmy C/card and it was debited the wednesday)Nothing had arrived next day (thursday) by 1400hrs so i e-mailed them justto find out if it had been sent ( requested a read receipt ) e-mail was readat 1427hrs, then nothing. no e-mail or phone call.I waited till next day ( friday ) and e-mailed them again but this time Isent it to every department, Read receipt came back, all e-mails read atbetween 1427hrs - 1429hrs, then 20 min's later I get a phone call from achap called Martin saying "sorry for the delay I don't know why you haven'treceived it, the phone is sitting here all packaged ready to go, I will getit sorted now and it WILL be with you tomorrow ( saturday ).I replied "what is the probibility percentage of me getting it tomorrow" hesaid 95% saturday but 100% monday Guarenteed..Whaheyyyyy I thought at last I will be getting my shinnig new phone..I rang them This morning (saturday ) to get a tracking number, as I wasgoing out I didn't want to miss the driver so thought I would double checkon delivery today, and guess what..The bloody thing still hasn't been sent.and you can guess what the excuse was " Umm Ummm I'm sorry Mr ***** thePhone is still here"I then asked why it was still there when Martin said he was then sorting ityesterday,I was greeted by 20 seconds of silence ( I Thought the phone had gone dead )I could then hear a click, click of somebody typing, after a few moreseconds the chap decided to talk again ( after I prompted him with a fewHello's and a is there anybody there) and to make matters worst, they don'teven know why its there..So I told them to stuff it & refund my C/Cardonestopphoneshop !! What a joke
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