ISP Information:
A technology developed by IBM for servers and other systems that demand high availability. It allows a computer motherboard and BIOS to detect problems with the computer's memory and selectively disable problematic parts of the memory. Depending on the technology used, this technology may or may not require specialized memory chips.
ISP Glossary:
Chipkill - The warranty book does not have language about depreciation or depreciatedvalue.Recently I found discussion about heat related problems with the Toshiba5105 S607 notebook. The fix can involve replacing the video and motherboards--expensive if you're not Toshiba. My machine may be unusual becausethe problem didn't appear during the first year when Toshiba would have beenresponsible for the repair.Compusa does warranty decision making from a central corporate office. Howmany 5105 S607's did Compusa sell? How many have already needed the samerepair?Two weeks ago I was told my machine was returned to the store and would notbe repaired. I turned down an inferior new machine, a used machine, and$750 cash because they are not consistant with the plan benefits. YesterdayI was informed that my machine has been sent out for repair again.The Compusa warranty agreement does not have a time limit for resolving aclaim. And it says, "In no event shall the Adminsstrator's obligation toadminister claims extend beyond the term of coverage commencing on the dateof product purchase." I've been two months, 9 weeks, without my laptop.The warranty has 3 1/2 months left to go.I have no confidence about what is coming next.Charlie
|
