ISP Information:
Oh, you cad! This refers to the use of computers to design things. There are specific CAD programs like AutoCAD that are generally resource-intensive, requiring fast processors, lots of memory, and a big, clear monitor for best results. CAD has enabled people to easily model, create, and walk through or view designs of 3D objects or floor plans from different angles on a computer without actually taking the time to make
ISP Glossary:
Computer Aided Design - On Thu, 24 Jul 2003 00:05:57 GMT, Jay R. Ashworth wrote: But, my impression is that they only want to hire entry level people to keep their costs down. Of course, their customers suffer for that tactic. This is a different thing -- in this area, the *business class* techs are at least second tier, right from the first ring, and some are third. Pay twice as much, and you get better service.I think it's typical these days to hire simple breathing bodies thatcan follow a script as first line support. "Supervisors" are just thesame people, promoted because they've done the job for a while.Obviously very few understand customer service -- and the ones that doare still powerless to actually affect anything. Such is life with thegiant conglomerates these days.Bob
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