ISP Information:
What you have with your girlfriend when she wants you to stop using your computer so much. Actually, argument refers to the value with which you call a procedure. For example, if you wrote a line of code that said "goto 140" telling your program to go to line 140, the argument is "140." Some procedures will accept multiple arguments, or alternately, require no arguments.
ISP Glossary:
Argument - Actually, some good news to report today.First, I got an email response from MCI's Chief Ethics Officer (how'dyou like to have THAT on your resume?). He assured me that he hadboth called and emailed the responsible people in the Agency Relationsdepartment, and had requested that they keep him advised of theprogress in resolving the complaint.Shortly afterward I got an email from the gentleman in AgencyRelations who called me yesterday. He was at first under theimpression that the billing issue had been resolved, as that was thesupposed status at the time I filed the original FCC complaint. Heexplained the technical reasons for the error -- Verizon was routing101-0987 calls as 101-0220 (which probably means there are a LOT offolks in the same boat!). He said the MCI customer service personnelwere unaware of the problem at the time I called initially, and thatrevised procedures were now in place.I informed him that the billing was still unresolved, and that in factthe billing department was refusing to issue a corrected bill andasked for his help in solving that issue.I got a response from him saying that he would direct the billingdepartment to credit back the entire charges (including the $7.57 thatI was not disputing) and send me a billing statement showing zerobalance.If that happens as promised, I am willing to let the issue drop -- Ijust want it behind me and to start "washing the bad taste out of mymouth," as the editor said.Still, there must be lots of other folks out there who haven't figuredout yet how to resolve their 101-0987 billing issues, and probablymany who have paid the charges out of frustration. I personally spentat least 12 hours dealing with this. Seems like a fertile field forsome hungry class action lawyer.Thanks for the moral support, I'll let you know as soon as the zerobalance bill arrives (or not).Ed Gibbs[TELECOM Digest Editor's Note: Quite honestly, Ed, most people do nothave a clue what to do, as I am sure you know. You pushed this muchfurther than most people would even bother with. PAT]
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