ISP Information:
A switch that connects two or more computers to the same keyboard, mouse, and monitor. The KVM switch fools each computer into thinking that it is actively connected to a separate keyboard, mouse, and monitor. There is always some mechanism (a button and or keyboard command) on a KVM switch to decide which computer (at a given time) accepts the input of the keyboard and mouse and displays output to the monitor. Thus, whe
ISP Glossary:
KVM switch - Phil wrote: I signed-up for Vonage Service. They charged my VISA for the startup fees -- np. I get the Motorola VT but it works only intermitantly. Support from Vonage is non-existent, at best. I called several times, mostly hanging-up after holding for 20 minutes. I emailed several times with no return emails. After a week of this crap, I called to cancel. The Vonage Rep said that he'd have to charge $41 bucks to give me an RMA and return address. I told him that is called extortion. He said both the startup fee and termination fee would be refunded when the equipment was returned. So I allowed him to charge my VISA. I am mailing the equipment back today and will followup with additional experience. ALSO, beware about Vonage's Terms of Service policy. It states that you have seven days after you recieve your credit card statement to file a dispute. And that you must notify them before you do so thru your credit card. According to VISA this total BS. Vonage cannot supercede VISA policy, it is called non-compliance. Phil VONAGE SUCKS!My experience with Vonage has been satisfactory for the 9 months I'vehad their service. I've tried calling a few times and experienced thesame delays you did but my emails have been answered within a few daysall three times I've sent them. I experience very few dropped calls orother interruptions mostly on international calls where the service isproblematic on the non-US end of the connection.But VoIP isn't for everyone just yet. It's getting better but has alot of growing to do before the technology and the providers are asreliable at the TDM world.Pete Romfh, Telecom Geek & Amateur Gourmet.promfh at Texas dot net
|
