ISP Information:
A protocol-independent structure used by early Novell NetWare clients. It provides support for simultaneous connection to multiple network protocols, much like Microsoft's NDIS did back in the 16-bit client days.
ISP Glossary:
ODI - On Jan 3, 2004 I ordered a Lexmark Printrio X75 and a RoyalDM3070SP organizer for $9.98 simply because it said it wasfree with a $10.00 rebate.After receiving the items, there was no sign of the saidrebate on their web site or the coupon book that came inthe package.And after 5 phone calls and false promises to call me backwith an answer, to fax me a rebate form etc. on the 6thcall I just wanted to return the item but was informed thatI couldn't because it was an electronic item and it had beenmore than 14 days since I had "ordered" it... Notice that Ihad not used the item and it had been shipped *** 9 *** daysafter I had ordered it, not to say anything about when Ireceived it...!! What a bunch of scum, eh...??Luckily I had paid with American Express and I called themto file a complaint. The polite agent on the phone informedme that I was issued a $10.00 credit on the spot. I said:"wait a minute, I could have written off $10.00 just aseasily but I was complaining in order to make a point"...To make it short, it would have cost me more than the item'svalue to try to return it and it would have would cost AmericanExpress more than the value of the item to process a disputeand the scummy Officemax once "again" got away with it... :((Why do I say "again"...? Because it has taken me in the pastdozens of emails and calls and over 6 months to get some oftheir rebates processed, not knowing how many that I didn'tget...I am a computer professional charging $40-60 per hour in asmall town in the armpit of USA (i.e. Montana) but I amstubborn, I have principles and lots of free time to go aftereven a stinking penny if I want to...And I like rebates. I will send one in even for a light bulbfrom the hardware store. Very few times I had problems withgetting rebates from Ace, True-Value or Staples; while I had*nothing but* problems with Officemax rebates...Sure, we know that rebates are a way to unload unwanted andobsolete crap for most vendors/manufacturers but when we filefor them, we expect to get them for whatever they are worth...My experience with Officemax is that you don't even get thatand my advice to you all is to stay away from Officemax...!MK
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