ISP Information:
A group that defines industry standard benchmarks that compare the ability of hardware and software platforms to perform database transactions. The performance is measured in terms of raw performance (higher is better) and US dollar cost per thousand transactions (tpmC--lower is better).
ISP Glossary:
TPC - Mark wrote in message news:<3FA121D4.65F5008C@virgin.net>... I have a customer with a bit of a problem - his modem seems to be locked to supanet, when we go through hyperterminal dialing any number just gets the message "RESTRICTED" - I can't believe (actually I can) that tiny are selling computers that will only dial supanet???? does anyone know anything about this issue or is there anyway I can unrestrict phone numbers. the modem is a conexant soft k56 (V_2.1_V6.02.05) if that's any help. any help would be very much appreciated. cheers,Phew.. I am glad that someone else has the same problem as me.. Mywifes Grandad has just been given the 'Tiny' treatment.. He went in(on his own) to buy a PC and came out �1000 worse off.. They chargedhim for EVERYTHING, (Even a desk and chair) and even had the cheek tocharge �5 for the "Supanet" internet setup CD (which is actally alreadinstalled ont he PC)! It was even missing a USB cable to go betweenthe PC and Printer, but when he discovered it was missing the chargedhim for one, even though he WHOLE thing as "a package".Anyway.. Last night, I went over to get him on the Internet.. Thefirst thing I did was remove Supanet. After this, I tried to connectto my ISP and was told "Error 775: The call was blocked by the remotecomputer"..Fortuantly, being a Datacoms engineer of 15 years, I dug back into myancient knowledge of Hayes AT commands and started to look at themodem.I found that any ATDT command would result in "RESTRICTED".. But whenI looked at Supanet, I found that it was trying to call "08451227700", but what a co-incidence that this is the ONLY number thatthe Modem will call!I know that there is a way to fix this, as the modem simply has beenconfigured with a 'BLACKLIST' of numbers OTHER than 'SupaNet'. Sayingthat, if its password protected, then there is no chance to fix this,unless Tiny/Supanet are willing to help!I am going to dig through my old Modem notes and see if I can rememberhow to do this, but I am also going down to Tiny today to give them awhooping!Unfortunatly, this isn't a case of installing "generic drivers".. Therestriction isn't with Windows, but in the modem itself and issomething programmed directly into its memory. Even AT&F (restorefactory defaults) won't work, as the 'BLACKLIST' isn't part of thenormal config.If I work out how to do this, I will report back.. Otherwise I fearthat a new modem may be the only option!Like you, I can't believe that Tiny have the cheek to do this.. Evenif they wan't you to use 'Supanet', I can't believe that they do thisby restricting the numbers that the modem can call. They are manypeople out there who use their modems for things OTHER than ISPs.. Forme, I use mine to dial into work and customer networks for instance aswell as other 'non-internet' related activities! Is it really 'legal'that Tiny can restrict this.What about in the future if BT do another number re-org and 'Supanet'are forced to change their telephone number. What then? WillTiny/Supanet customers be forced to buy a new modem, just so that itsable to ring the new number?This practice seems very irrisponsibe and highly unethical, and I amlooking forwards to making my views known to Tiny!
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