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Acronym for Plain Old Telephone Service.
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POTS - In article <947d5aea.0402270802.1529dec1@posting.google.com>,charlie@cdsdetroit.com (charlie3) wrote: Has anyone else had extended warranty experience with Compusa similar to mine? On 6-15-02 I bought a Tohsiba 5105 S607 notebook (P4-M 1.7 GHz, 1200x1600 screen resolution), for $2,300 plus tax, and a Compusa extended warranty for $350--two year term from date of purchase. 18 months later, 1-3-04, I returned the machine to Compusa for repairs. 7 weeks passed and the store service manager offered a Sony Vaio FRV26 to replace my Toshiba. I declined because the Sony had only a desktop processor and 1024x768 screen resolution. Another week passed. On 2-26-04 and the service manager offered a "refurbished" S607 or $750 cash. I'm under pressure after 8 full weeks without my computer but I hesitate to agree to accept someone else's used computer, sight unseen, with an uncertain delivery date. I haven't found a notebook like the Toshiba for $750. Is this story unusual or common with Compusa? Charlie P.S. My Toshiba had a bad power supply (I bought a replacement), a poorly functioning space bar key (I lived with it), a broken center mouse pad button, a CD RW drive that wouldn't work with RW CDs, and video trouble that is probably a Nividia video card problem.I think CompUSA's second offer to you was reasonable. I work in thecomputer industry. I manage my employer's warranty service forabout 150 computers in my department and it is standard practiceto swap out a faulty computer with a refurbished model.
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