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Graphics - On Mon, 30 Jun 2003 11:01:14 -0700, Bob Ward wrote:On 30 Jun 2003 10:18:28 -0700, scharf@hotmail.com (Steven Scharf)wrote:I would not go with SBC as the customer service is verypoor, and you don't want DSL on the same bill as yourregular phone service (as I found out when I had PacBellDSL).What sort of problems did you have?I had unresolved billing problems with SBC for the better part of a year.Each month I had to protest the bill, make another phone call, talk to adifferent person who promised to fix the problem, only to have itoverturned by someone in auditing.At the time, I had automatic telephone bill-pay. I had to discontinue thatin order to hold back the disputed DSL amount. Each month I would getthreatening notices in my phone bill saying that I had to pay in full orthey would disconnect my phone.If anybody decides to go with SBC DSL, be sure you don't have automaticbill payment for your phone bill and check your bill very carefully. Thatsaid, I have had no billing problems with SBC for the last year & a half.--NewsPlex Discussion Group: http://groups.yahoo.com/group/NewsPlex/
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