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Optical Carrier Level 24 - ~ > ~ > ~ Greetings,~ > ~ > ~ I'm trying to do some diagnostics on some dial-up equipment and am~ > ~ > ~ curious if I should concern myself with any of the following information~ > ~ > ~ and if so how does it relate?~ > ~ > ~~ > ~ > ~ Receive Level: -29dBm~ > ~ > ~ Far End Echo: -35dBm~ > ~ > ~ Signal to Noise Ratio: 27dB~ > ~ > ~ Phase Jitter Frequency: 0Hz~ > ~ > ~ Phase Jitter Level: 0Hz~ > ~ > ~ Round Trip Delay: 9msecs~ > What does this have to do with your rural circuit? Not much.~ > 5 miles of twisted pair is 5 miles of twisted pair, and will~ > introduce noise and attenuation. So if you're getting a solid~ > steady 24k or so, then I'd counsel being satisfied with that~ > and enjoying the fresh air and wide open spaces :-)~ Aaron,~ ok thanks for confirming what I thought. I have no issues with the~ wide open spaces... the issue is a few of our customers =) who live in~ VERY wide open spaces and are getting horrid throughputs. We've been~ trying to troubleshoot with the phonecompany to come up with some~ solutions (since this same person can dial another ISP and doesn't have~ this issue.. nice fast connection well as fast as 26400 can be).OK ... does he get 26400 bps both when he calls the otherISP and when he calls you? What do the diagnostics looklike in the one case vs. the other.Personally, I like a USR Sportster for the diagnostics.ATI6I11Y11 .~ I've heard that going through more then one switch will almost kill a~ dial-up connection. Is this true?Not per se, no. Ideally, going through a digital switch,where the switches are interconnected with digital trunks,should add no attenuation and virtually no latency - so itshould have no significant impact on modem performance.In the case where the switches are interconnected by RBStrunks, then (unless the robbed bit position should happento coincide with another robbed bit), the robbed bit willimpose (typically) a 1333 bps rate hit for PCM modulation,or a 2dB (off the top of my head) SNR hit for analog modulation.An additional transmission issue that can be imposed bydigital trunks can be padding - i.e. attenuation.Finally, digital trunks CAN have transmission problems- bit errors or slips. These can and will cause retrains,EC-layer retransmits - overall bad performance across theboard. Typically digital bit errors / slips will NOT causethings like low SNR or even low nominal bit rates.Now, for ANALOG trunks between the switches (very rarelyseen in the public network in the US), that will certainlya) kill PCM modulation and b) reduce analog modulationperformance.~ here's the layout~~ User is in CITYA~~ User calls us.. it goes through the following switches:~ CITYA ---> CITYB ---> CITYC (our equipment is in CITYC)~~ User calls other ISP.. it goes through the following switches:~ CITYA ---> CITYB~~ When the user calls the other ISP they still get connected around 26400~ but are able to pass traffic at a much better and consistent rate...~ with us it seems to drop out and sometimes fade and disconnect. We've~ confirmed with another ISP in this area that they have the same problems~ as us.~~ Is it possible that going from CITYB to CITYC is just causing so much~ attenuation on these already strained lines that the connection just~ can't handle the modem?~~ The location, if you are interested, is in rural northern~ pennsylvania... not much but cows and mountains up there. :)From your description, I might guess that there could indeed betransmission problems on the span between CITYB and CITYC. Itwould be good to get AT diagnostic information from the clientmodem after a call (with significant traffic moved) to the CITYBISP vs. a call to you. Try different calls using different circuitpaths.Aaron




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