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The practice of checking hardware, software, or systems for defects, identifying such defects, and then checking to make sure that such defects are corrected when future revisions of software or hardware are ready for testing. QA workers typically work closely with the people who develop hardware and software, and often program exhaustive scripts to automate checking and identify problems.
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Quality Assurance - In article , janetk@ieee.org says: My mother in Ohio has phone service with SBC and has been using USA datanet for long distance calls. USA datanet does not have a local access number in Ohio, so she has been dialing an 800 number to make her long distance calls. Recently, she cannot use the service because her home phone number is being blocked and the service does not recognize her as a subscriber. She has tried *82 and *67 options and has repeatedly contacted both companies. Each company blames the other for the problem and will not initiate a call on her behalf. She is a 90 year old woman who lives by herself with her children out of state. It has been over a month since she has been able to call them using her USA datanet access. I have also tried calling the companies, the FCC and the Ohio PUC with very little success. Any idea on getting her number unblocked? We're at a stalemate.Probably SBC isn't transmitting the ANI correctly to USA Datanet -- ithas to transmit the exact telephone number or else it won't allow youonto the network.That being said, I think they have a mechanism built in where you candial into the 800 number, key your phone number and pin and then makeyour call.That being said, I don't think a 90 year old wants to dial a string of35 digits to make a long distance call. (That's 11 to dial the 800number using 1+, then ten for the phone num, 4 for the pin, then ten forthe destination number.) [TELECOM Digest Editor's Note: My suggestion would be instead of wasting your time and hers trying to correct a problem with a long distance service which may not be the best deal around anyway, just get her converted to some other company at more or less the same prices or possibly a little better. SBC comes to mind. You could get her converted to one-plus dialing on SBC for three or four cents per minute, depending on her volume of calls. Check through the various SBC plans and choose what is appropriate for her needs. Or if you will tell us here about how much long distance calling she does in a month's time, I am sure guys here could help you plan her package. SBC is just an example; there are many dial one plus arrangements which bill through her regular phone account for convenience and are cheap enough. DO NOT get her all wrapped up in situations where she has to dial either an 800 number or some other 'local access number' first. PAT]USA Datanet worked for me because I have speed dialers on all phonesand a local access number or three. But I don't really use it otherthan for my 800 service now because I've since switched to Verizon'sunlimited ld plan.
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