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Rich Text Format. A text format that allows a lot of specific formatting and layout. Uses the .rtf extension.
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rtf - Alex Acuna wrote: Hi Art, Things just got a tad more interesting tonight as I had a chance to make a little experiment. I booted the laptop with a DOS 6.22 diskette and ran FindPort.exe again. It locked up, just like it did under windows xp. (For those reading this thread 10 years from now, FindPort.exe is a little program that scans all the com ports looking for a modem.) I can't think of a simpler and more fail-proof set up than that, yet it failed again for some reason. I think it's a weird incompatibility problem between the Laptop and the modem. Any other suggestions? Or pointers as to where to turn for additional help? There is definitely a problem, but in all the world there are probably just a handful of people trying to hook up an external modem to a laptop that already has an internal one in order to run a piece of software that's 10 years old (pc-anywhere 5). Thanks for all your help! Alex Art Jackson wrote in message news:That throws it right back into the laptop. Check Control Panel, System,Device Manager and see what the COM1 properties are. Normally they areCOM1, IRQ4, 03F8. Do you have another serial port on your laptop? If so,try that one. Does the modem show up in Device Manager as a US Robotics56K Fax Ext. PnP ? Is there any other dialup modem within the laptop?Was the modem installed with the correct USR driver/inf files, or didWinXP use it's own files to install the modem? Are there any "UnknownDevices" showing up in Device Manager? If so, remove them, reboot andsee what happens. Then it could also be a defective serial port. Lots ofunanswered questions. Good luck.You mentioned an internal modem was still in the laptop. Have youun-installed it or disabled it in Device Manager. At this point I wouldlean toward some sort of IRQ conflict. If the internal modem happens tobe camping on IRQ 4 which is the default for COM1 serial port, thatcould cause a lockup. That combination will sometimes work if nothing isconnected to the external serial port, but as soon as you plug somethinginto it, there is a conflict created. Another place to look is in thesystem BIOS settings. Boot into the BIOS, usually by hitting the DEL keywhen first starting, and check out the assignments for the serialport(s). Another possibility is the internal modem has a defect in it.Was the internal modem working? Can it be readily uninstalled andphysically removed from the laptop? If so, then try the external modemafter you take the internal one out. I can't offer any other suggestionsuntil I know what your serial COM port(s), and internal modem's IRQassignments are. It would just be a guess without some definiteinformation to go on. It would also help to know what make/model of theinternal modem is, and what kind of slot it is in. Good luck.--Art Jackson W4TOY Owensboro, KY USALife is God's open book test. In order to pass,you must open His book to find the answers.
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