ISP Information:
This organization represents the United States in the International Organization for Standardization (ISO). It works to develop coding and signaling standards.
ISP Glossary:
ANSI - "Mike C." wrote: bat (bat@bats.com) wrote:If you paid by VISA credit card, you can dispute the transaction.One of the reasons for VISA chargeback is "defective merchandise".I'm not sure about other cards. All credit cards are obligated do that, by federal law, but many claim otherwise. Fortunately my Visa issuer is one of the better ones, and as usual they took care of the problem without muss or fuss.But all you've done is initiate the chargeback. CompUSA has torespond, and they can just say that their policy is a 15%restocking fee on opened returns, and your bank will be happy toput the charge back on your credit card. It's not like they'vepermanently written off the amount, despite what you may think.Now, I guess if the amount you're disputing is less than acertain amount ($5? $10?), they may have just written it offwith no need for you to follow up.Bill
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