I harken back to the days of dialup when you could

call some one in customer service - lately an oxymoron - and actually talk to someone or receive a call back shortly after

email service was reliable albeit slow - but something you could count on

Now we have all the speed we want but have gone backward on reliability and absolutely no customer service.

Ah CopperNet - where have you gone wrong. With all the other options available I will not be renewing.