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Beware of Hearthware ripoff

I ordered items from the Hearthware TV info-mercial in September that included the Nuwave Precision induction cooktop and the Nuwave oven pro.  One of the promised "free" items was missing. The real shocker was the $165.75 shipping & handling charges - not the $65.75 quoted when I ordered.  After checking the web I found hundreds of complaints regarding Hearthware's business practices.  They are very difficult to contact and the few times when they do respond, they don't address the real problems . Their scripted, stock answers are not even relevant to what  is being reported to them.  This is probably a ruse to get dissatisfied customers to just  give up and drop their issues.

This is a warning to anyone considering doing business with this company. Many have complained of not receiving the  items they ordered and the excessive shipping and handling charges that they are stuck with.  One web site has posted over 600 complaints!

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